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Frequently Asked Questions (FAQs) about the Lutheran Family Services transistion



Transition Meetings

You are invited to attend these meetings at the CMHC basement meeting room to learn about the LFS transition:

  • Thursday, Feb. 6, 10 am - 12 noon
  • Wednesday, Feb. 26, 12 noon - 2 pm
  • Tuesday, Feb. 11, 8 am - 10 am
  • Thursday, Feb. 20, 3 pm - 5 pm

Why is this transition happening?

Change is occurring because the Lancaster County Board of Commissioners made the decision to privatize services provided at the Community Mental Health Center rather than the County continuing to deliver all services. The Lancaster County Board of Commissioners established the Community Mental Health Center (CMHC) Planning Committee in June of 2011 for the purpose of reviewing how the County is providing mental health services at the CMHC, determining the best model for providing services in the future, and advising the Board as to the proper role of the County in funding and providing these services. The Board reviewed the report and recommendations from the CMHC Planning Committee and gathered input from many stakeholders and finalized their decision. Region V Systems then started the search process in early 2013 to transition services from Lancaster County to community-based providers.

Why was Lutheran Family Services (LFS) chosen to be the new provider of core services?

Lutheran Family Services was selected by Region V Systems to be the new provider of core services after an extensive, competitive process was completed. Lutheran Family Services has been providing adult mental health and substance use treatment since 1974. This includes our existing Lincoln office location in the AAA building located at 2900 "O" Street, Suite 200. LFS serves thousands of people across the state every year. We have over 40 years of experience in the delivery of quality mental health and substance use services in Nebraska, and we are firmly committed to helping more consumers in Lancaster County.

Will I get to keep my case manager/therapist? He/she is important to me.

LFS understands the special bond that you have with your case manager and/or therapist. While we are working to keep consumers with their case manager/therapist of first choice, there are a couple of reasons why you may be asked to work with someone different:

  • Not all CMHC employees chose to apply for jobs with LFS. LFS hired nearly everyone who did apply.
  • Some case managers and therapists currently have too many consumers on their caseload. LFS will be balancing caseloads so case managers/therapists are not stretched too thin and can devote the right amount of time to all consumers.

So, it is possible you will be asked to visit with a different case manager or therapist but since many CMHC employees are coming to work for LFS, your new case manager/therapist may be someone you already know or have seen at the CMHC building. Please talk with us if this upsets you.



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