Dear Valued Client,

Lutheran Family Services of Nebraska places the people we serve at the center of everything we do. The safety of our clients and staff is our foremost concern. Because of the rapidly changing developments and news about the coronavirus and diagnosed cases of COVID-19 in Nebraska, we want to assure you that LFS is taking every precaution to ensure that the programs and services you rely on remain available to you.

We are following all of the recommended Centers for Disease Control and Prevention (CDC) guidelines to keep our facilities safe. Therefore, you will experience some new procedures if you have an upcoming appointment. You will be asked some questions that follow the CDC’s recommended guidelines.

For clients not experiencing symptoms, all appointments will go on as usual. We may reach out to you prior to your appointment if you attend a group activity or we are visiting you in your home. If LFS needs to cancel an appointment for any reason, as is our normal procedure, we will notify you and assist you with access to other services.

If you or anyone in your immediate family has a fever greater than 100.4 degrees Fahrenheit and symptoms of lower respiratory illness such as cough, shortness of breath, or difficulty breathing, please call to reschedule an appointment. We may have other ways to help you if, because of illness, you are unable to come to your appointment in person. Please call LFS for further information.

In the case of Behavioral Health, we are offering TeleHealth services as an option. Please refer to this page for further information.

There is nothing more important to us than your health and safety. Here are some things you can do to reduce your risk of getting sick:

• Stay home if you are sick.
• Wash your hands often with soap and water for at least 20 seconds, or use an alcohol-based hand sanitizer if soap and water are not available.
• Avoid touching your eyes, nose, and mouth.
• Cover your mouth and nose when sneezing or coughing, but not with your hands; instead, use the crook of your arm, or better yet, tissue.
• Discard tissues after each use.
• Greet colleagues and friends with a smile or elbow “bump” instead of a handshake or hug.

We continue to stay on top of developments so you can be assured that we are here for you and our facilities are safe. For more information visit our website www.lfsneb.org or call your local LFS office.

Sincerely,

Stacy Martin
President & CEO